Everything your hospital needs.
One platform.
37+ tightly integrated modules — including 10 Gen AI features — sharing a single patient data layer. A lab result auto-updates the doctor portal, triggers a pharmacy check, and attaches to the billing record — no manual syncing, no data silos.

GenAI Clinical Assistant
10 AI features powered by Google Gemini 2.5 Flash
Bring AI assistance into every part of your clinical and operational workflow. Auto-draft discharge summaries from admission records, suggest differentials during consultations, explain abnormal lab values in plain English, generate NABH-compliant SOPs, draft TPA claim narratives, and more. PHI-redacted before every API call, audit-logged for 6 years, and India-compliant by design. Included on every plan — 500 calls/month on Starter, 1,000 on Professional, 5,000 on Enterprise.
- Clinical Assistant — differentials, investigations, NMC-compliant prescriptions during consultations
- Discharge Summary auto-draft — SOAP-format from admission, consultations, labs, and nursing notes
- Lab Report Explainer — plain-English interpretation of abnormal values for doctors and patients
- NABH SOP Draft Generator — full 8-section SOPs from a title and department
- Insurance Claim Narrative — TPA-ready clinical justifications with ICD-10 mapping
- Analytics Narrator — plain-English explanations of revenue, OPD, and operational trends
- Consultation Template Auto-Generator — full structured templates from a brief description
- Emergency Triage Assistant — triage level + immediate action checklist from chief complaints and vitals
- Incident RCA Assistant — fishbone categories, 5-whys chain, and CAPA suggestions
- Support Reply Suggester — first-response drafts in MedOS support voice
- PHI redaction (field + regex) before every API call — never leaks names, phones, Aadhaar, or ABHA
- HIV / Mental Health / PCPNDT records hard-blocked from AI processing automatically
- Per-patient opt-out, fair-use quotas, per-feature toggles, 6-year audit trail
- Master toggle in Settings → AI Addon — turn on or off any time

Appointments & OPD
Your front desk, digitised
A real-time OPD queue dashboard that stays open all day. From walk-ins to scheduled slots, every patient is tracked from entry to exit with live wait times visible to staff and doctors alike.
- Real-time OPD queue with live wait times
- Room management and one-click patient-to-room assignment
- Walk-in handling alongside scheduled appointments
- Configurable slot durations and working hours per doctor
- No-show tracking with automatic flagging
- Daily and weekly appointment reports
- Multi-doctor calendar with conflict prevention
- Token number auto-generation for walk-ins

Patient Management & Portal
Complete patient lifecycle, from registration to follow-up
Register patients in seconds with auto-UHID generation. Give them a self-service portal for booking, visit history, lab reports, and e-prescriptions. ABDM Health ID linking from day one. Field-level encryption protects all sensitive data.
- One-click patient registration with auto-UHID
- Online appointment booking with real-time availability
- Complete visit history and consultation records
- Lab report and e-prescription download
- ABDM Health ID (ABHA) creation and linking
- Family member account linking
- Encrypted patient data (AES-256-GCM) for DISHA compliance
- Patient search by name, phone, UHID, or ABHA ID

Lab & Diagnostics
NABL-ready from sample to report
A full-lifecycle LIMS: doctor order entry, technician worklist, 4-stage validation (collect, result, validate, release), barcode tracking, and auto report delivery. Bi-directional analyser interfacing and Westgard QC rules included.
- Doctor order to technician worklist in one click
- 4-stage validation: collect, result, validate, release
- Code128B barcode generation for sample tracking
- Bi-directional analyser interfacing (HL7 v2.x)
- Critical value alerting to doctors in real time
- TAT reporting (P50/P90/P95) for NABL compliance
- Westgard QC rules for quality control
- PDF report generation with auto-delivery to portal

See how these modules work together?
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Pharmacy Management
From prescription to dispensing, zero gaps
Track inventory down to batch and expiry, dispense directly from e-prescriptions, and get automatic drug interaction warnings. Schedule H1/X register auto-created on dispense. Jan Aushadhi catalogue pre-loaded.
- Inventory tracking with batch number and expiry date
- E-prescription dispensing linked to doctor orders
- Drug interaction checks at point of dispensing
- Schedule H1 and Schedule X register (auto-created)
- Expired medicine blocking at dispense
- Jan Aushadhi catalogue with generic substitution alerts
- Reorder alerts and supplier management
- Drug recall management and batch-wise reports

Billing & Insurance
GST-compliant invoicing, payment collection, and claims in one place
Generate GST invoices with automatic CGST/SGST/IGST, collect payments via BYOP payment gateways with shareable payment links, and submit cashless claims to 21+ Indian TPAs. PM-JAY, CGHS, and ESI billing built in. NIC e-invoice (IRN) supported.
- Auto GST: CGST + SGST or IGST based on patient state
- NIC e-invoice (IRN) generation
- BYOP Payment Gateway — connect Razorpay, Paytm, PhonePe, Cashfree, CCAvenue, PayU, Instamojo, or BillDesk
- Shareable payment links via WhatsApp/SMS
- Real-time payment status tracking via webhooks
- No middleman fees — hospital pays gateway directly
- UPI QR code at counter with auto-reconciliation
- 21+ TPA cashless claims with pre-authorisation
- PM-JAY / Ayushman Bharat via NHA API
- CGHS and ESI separate rate cards and billing

IPD & Bed Management
Admissions, wards, beds, and discharge — all tracked
Manage inpatient admissions end-to-end: bed allocation across wards, daily nursing notes, medication administration records, diet orders, and discharge summaries. Real-time bed occupancy dashboard for capacity planning.
- Admission workflow with bed allocation
- Ward and bed management with real-time occupancy
- Nursing notes with shift-wise handover
- Medication administration records (MAR)
- Diet orders per patient per day
- Discharge summary generation
- Bed transfer between wards
- Admission-to-discharge billing integration

OT Scheduling
Plan surgeries, manage teams, track outcomes
Schedule operations with surgeon, anaesthetist, and nursing team assignment. Track OT availability, surgical consumables, and post-op notes. Integrated with billing for accurate procedure-wise invoicing.
- OT calendar with room-wise scheduling
- Surgeon and anaesthetist assignment
- Pre-operative and post-operative notes
- Surgical team management
- OT consumables tracking
- Procedure-wise billing integration
- Emergency OT priority scheduling
- OT utilisation reports
See how these modules work together?
Start your 14-day free trial. No credit card, no setup fee.
Radiology
Orders, reports, and PCPNDT compliance built in
Manage radiology orders from doctor request to report delivery. PCPNDT Act compliance is enforced at the system level with hard blocks on fetal sex determination. Digital Form F included.
- Doctor-to-radiology order workflow
- Report entry with template support
- PCPNDT Act: hard block on fetal sex in reports
- Digital Form F for ultrasound procedures
- Monthly PCPNDT reporting
- Integration with patient record and billing
- Report delivery to patient portal
- Radiologist validation workflow
Emergency & Triage
Fast intake, prioritised care
Rapid emergency intake with triage classification. Track emergency visits separately from OPD, with fast vitals entry, emergency notes, and direct admission to IPD when needed.
- Rapid patient intake for emergencies
- Triage classification and priority tagging
- Emergency vitals and notes
- Direct-to-IPD admission workflow
- Emergency visit history per patient
- Separate from OPD queue for clarity
- Incident reporting and tracking
- Emergency department utilisation reports
Queue Display System
TV screens in your waiting room, connected live
Display the live patient queue on any TV or tablet in your waiting area. Patients see their token number, doctor name, and estimated wait time. Configurable themes and announcements. No extra hardware needed.
- Real-time queue on any TV, tablet, or browser
- Token number, doctor name, and room display
- Estimated wait time per patient
- Configurable themes: light, dark, branded
- Custom announcements and scrolling text
- Works on any screen — no special hardware
- Auto-refresh as patients are called
- Department and doctor filtering
Consultations & EMR
690 ready-to-use clinical templates across 36 specialties
The biggest differentiator versus any other HMS in the Indian market: MedOS ships with 690 hand-crafted consultation templates covering 36 specialties — from General Medicine and Pediatrics to Neonatology, Hematology, Pediatric Surgery, Palliative Care, Nutrition & Dietetics, and Ayurveda. Every template is written to Indian clinical standards (NMC 2023 generic drug names, ICD-10 coding, IAP/FOGSI/NHM/IAPC/IAPS guideline references), includes chief-complaint checklists, examination prompts, investigation panels, and full prescription + follow-up instructions. Open a template, fill the blanks, sign — documentation for a routine case takes under two minutes.
- 690 system templates across 36 specialties — included in every plan
- Top specialties: General Medicine (53), Pediatrics (27), OB-GYN (32), Ortho (27), Cardiology (22), Dermatology (27), Dental (27), Psychiatry (23), ENT (20), more
- Specialised coverage: Neonatology (NNF-IAP), Palliative Care (IAPC + NDPS), Ayurveda (CCRAS + AFI formulary), Nutrition (NIN-ICMR RDA)
- NMC 2023 compliance — generic drug names, doctor registration number, ICD-10 codes built in
- Clone any template and customise for your clinic — or use as-is
- Structured consultation notes with vitals, examination, diagnosis, prescription, and follow-up
- Follow-up scheduling from the consultation with reminder on WhatsApp
- Notifiable disease auto-detection (20 diseases, IDSP export)
- HIV data segregation per HIV/AIDS Act 2017; PCPNDT Act hard-block on fetal sex

Ready to explore MedOS for your hospital?
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Referrals
Track every referral in and out
Manage patient referrals to specialists or external facilities. Track referral status, attach clinical notes, and close the loop when the patient returns.
- Referral creation with clinical notes
- Referral status tracking (sent, accepted, completed)
- Specialist and facility directory
- Referral letter generation
- Two-way referral tracking
- Referral analytics and conversion rates
Staff & Shift Management
Rosters, attendance, and access control sorted
Build rosters, track attendance, manage leave approvals, and control who sees what with 7-role RBAC. Designed for hospitals running 24/7 across shifts.
- Visual roster builder with drag-and-drop shifts
- Attendance tracking with clock-in/clock-out
- Leave management with multi-level approval
- 7-role RBAC: Admin, Doctor, Nurse, Receptionist, Lab Tech, Pharmacist, Billing
- Payroll export in standard formats
- Shift swap requests between staff
- Department-wise headcount and coverage reports
- Overtime tracking and holiday scheduling
Inventory & Procurement
From purchase order to stock adjustment
Track all hospital supplies — not just pharmacy. Manage suppliers, create purchase orders, receive stock, and track consumption. Low stock alerts keep you from running out.
- Centralised inventory across departments
- Purchase order creation and tracking
- Supplier management with contact details
- Stock adjustment and wastage recording
- Low stock and expiry alerts
- Batch-wise stock tracking
- Department-wise stock allocation
- Consumption reports and trends
Analytics & MIS Reports
Data-driven decisions, not gut feelings
Dashboards for revenue, patient volume, doctor performance, lab TAT, and more. Export reports for management review. Built-in ABDM linkage stats and compliance dashboards.
- Revenue analytics with daily/weekly/monthly trends
- Patient volume and appointment statistics
- Doctor-wise performance and consultation counts
- Lab TAT and quality metrics
- Department-wise revenue breakdown
- Insurance claim recovery rates
- ABDM linkage statistics
- Export to Excel for management reporting

Ready to explore MedOS for your hospital?
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Multi-Branch Management
One dashboard, multiple locations
Manage multiple clinic or hospital branches from a single admin account. Each branch has its own staff, patients, and settings while sharing a unified view for owners and administrators.
- Centralised admin dashboard across branches
- Branch-wise staff and patient isolation
- Cross-branch patient transfer
- Consolidated revenue reporting
- Branch-specific settings and slot config
- Per-branch subscription and plan management
- Unified audit trail across locations
- Branch performance comparison
Indian Regulatory Compliance
9 regulatory modules built into the workflow, not bolted on
MedOS handles 9 Indian healthcare regulations natively: DPDP Act 2023, HIV/AIDS Act 2017, Mental Healthcare Act 2017, PCPNDT Act 1994, Drugs & Cosmetics Act, NMC Regulations 2023, BSA 2023, Consumer Protection Act, and the Notifiable Disease Reporting framework. Every clinical workflow enforces the right rules without slowing your team down.
- DPDP Act 2023 — purpose-limited consent (5 types), children's consent (guardian if <18), nominated representatives, data retention lifecycle
- HIV/AIDS Act 2017 — segregated access (sensitivity_level=HIV_CONFIDENTIAL), per-user consent, ICD-10 auto-detection (B20-B24), filtered from exports
- Mental Healthcare Act 2017 — advance directives, MH record segregation (treating doctor + ADMIN only), MHRB involuntary admission reporting
- PCPNDT Act 1994 — HARD BLOCK on fetal sex in radiology orders, Form F digital template, monthly reporting
- Drugs & Cosmetics Act — Schedule H1/X auto-registers on dispense, expired-medicine block, drug recall management
- NMC Regulations 2023 — generic drug name mandatory on prescriptions, doctor registration number on every prescription
- Notifiable Disease Reporting — 20 ICD-10 patterns, auto-detection on consultation save, IHIP-compatible export
- BSA 2023 §63(4) — SHA-256 legal evidence certificates for electronic medical records
- Consumer Protection Act — patient grievance management with auto-assignment, 30-day deadlines, patient portal submission
WhatsApp & SMS (BYOP)
Your provider, your templates, zero middleman fees
Connect your own WhatsApp Business API provider (Meta, Gupshup, AiSensy, MSG91) and SMS gateway (MSG91, Fast2SMS, 2Factor). MedOS sends automated reminders, reports, and follow-ups — you pay only your provider's rates, no MedOS markup.
- BYOP: Bring Your Own Provider — no middleman fees
- WhatsApp appointment reminders and confirmations
- Lab report delivery via WhatsApp
- E-prescription sharing to patients
- SMS OTP for patient portal login
- DLT-registered template support for SMS
- Two-way WhatsApp: confirm/cancel/reschedule
- Multi-provider support per clinic
Built-in integrations for Indian healthcare
No third-party plugins or manual API wiring. These integrations are native to MedOS and work out of the box.
ABDM / Ayushman Bharat Digital Mission
ABHA verification, FHIR R4 health records, consent management, PM-JAY claims via NHA API. HIP certification in progress.
WhatsApp Business API
Automated appointment reminders, lab reports, e-prescriptions. Two-way confirm/cancel from patient's WhatsApp.
Payment Gateways (8 supported)
Razorpay, Paytm, PhonePe, Cashfree, CCAvenue, PayU, Instamojo, BillDesk — hospitals connect their own gateway account. Shareable payment links via WhatsApp/SMS.
HL7 & Lab Analysers
HL7 v2.x (ORM/ORU) for lab analyser interfacing. Bi-directional data flow with Beckman, Mindray, Sysmex, and more.
37+
Integrated Modules
10
Gen AI Features
80+
Database Tables
13
Indian Regulations
Frequently Asked Questions
Everything you need to know before getting started
How long does it take to set up MedOS?
Can I use MedOS for just OPD, or do I need all modules?
Does MedOS work on mobile phones and tablets?
How does WhatsApp/SMS integration work? Do I need to buy credits from MedOS?
Is my patient data safe? Where is it stored?
What compliance standards does MedOS meet?
Can multiple doctors use MedOS at the same time?
Does MedOS support insurance and TPA claims?
Can hospitals collect online payments from patients?
Can I migrate from my current software to MedOS?
What happens after the 14-day free trial?
Can I use my own domain like hms.myhospital.com?
Is there an API for integration with other systems?
Still have questions? Contact our team
Ready to modernize your clinic?
Join hospitals across India using MedOS. Set up in 20 minutes, no credit card required. Plans start at Rs 699/month.
No setup fee. Cancel anytime. UPI autopay via Razorpay.